Shipping
Shipping Times
Order processing typically takes 2-3 business days and all customers are notified when their order is received and when it is shipped via email confirmation. Tracking info is also provided with every order, and transit time varies with method chosen at checkout.
Returned Undeliverable
If item(s) are returned by the shipping service due to undeliverability, customer is responsible for cost of re-shipment. Please check and double check your address information when placing an order. Also note that P.O. Boxes are sometimes unfriendly destinations for packages and orders will occasionally bounce back as a result. It's safest to use a home or work address.
Items Not Received
If tracking information reflects that your order was delivered, but you didn't actually receive it, please check with neighbors or your apartment office, if applicable, to see if it was delivered to the wrong address by mistake. This can happen from time to time. There is little that can be done, beyond checking tracking. If tracking is never updated, it's likely that the order was lost in transit. In that case, Providential Co. will file a claim with the shipping service and re-ship your order.
Candle Shipping in Warmer Months
Soy candles are delicate and heat-sensitive. In order to deal with top melt of the candle during shipping, either a lid, or a small piece of sealing wrap will be placed on top. Once safely delivered, set the candle upright and carefully remove the wrap or lid. The wax will resettle and solidify indoors.
Let customers speak for us
from 18 reviewsThis is my favorite bag - use it for the farmers market, library books and taking to adoration with me!
I have purchased several items from Providential Co over the years and am always amazed at the high quality, and beautiful art and designs on each piece. These always feel like heirloom quality and the colors are so vibrant. When looking for a lasting Catholic gift, look no further.
We love this book! Such an easy win for kids birthdays. We normally include a flashlight for them in the gift :)
My father was a catholic art framer and so i grew up around the most beautiful art he could find. When I came across these images i felt there was some thing different. These images remind me of what i wish i felt with icons but only have felt when i look at my images from you hanging on my walls and gifted to family and friends. I always like to check and see if you have made a immaculate heart of Mary to match your Jesus Sacred heart but love it because it gets me to come and browse around and the beauty on the site again. Thank you for your work.
Love LOVE the pilgrimage/travel poster prints. I got these for my sister, who is a travel agent. Perfect!
Tricia is the real deal, as a person and as an artist. All of her work is of the highest quality, from her illustrations, to the way they’re printed and displayed on her products, to the products themselves! To top it all off, she is a creator of immense integrity, never using AI in her art, and always bringing a genuine love of the Lord to each illustration.
Tricia’s pillar candles have been part of our advent wreath setup for years now! We love placing the beautiful nativity candle in the center and lighting for the entire Christmas season! The candles are beautiful and smell incredible!
We have purchased many different products from Tricia and Providential Co. over the years, and each has brought inspiration and comfort into our lives and the lives of our people. My husband and I keep the Sacred Heart votive candle burning perpetually in on our home altar. For us, its fragrance captures what we imagine is the aroma of sanctity. But each candle carries its own special fragrance: we have given the tins as gifts to friends who host retreats, the beauty of the label’s message heightened by the beauty of the fragrance; the Immaculate Heart Votive joins me at my women’s group, and the Holy Family Votive is part of our Christmas preparation. But we’ve also delighted in pilgrimage posters, stationery, garden flags, and the canvas bag celebrating Our Lady—each product celebrates the beauty of our faith tradition, and we are thankful for them all.
I purchased the Marian tote bag and have been so happy with it! I get so many compliments when I wear it! I love the design!
I have bought several prints (and pins, and pennants, and bags...) and they are just beautiful. The colors are lovely. I usually am buying as gifts for someone else and then come back and get one for me, because they are too pretty to part with!
Beautful candle ans wonderful scent
Love this bag!
Love my new Tote Bag 🙏❤️
Beautiful bag, I will be ordering 2 more as gifts to my daughters. ❤️
The bag ia so well made and the illustrations and wuote are perfect!
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